Reno Diagnostic Centers

We appreciate our patient's comments!

Name:

E-mail:
Date:

Who made your appointment?	You
Who made your appointment?	Your doctor’s office

Were we able to accommodate your scheduling requests?	Yes
Were we able to accommodate your scheduling requests?	No

Comments:

	1 2 3 4 5 Did not call
When calling with questions, did you find the front desk staff to be courteous and informative?	1 meaning Above-Average, 5 meaning Below-Average

Did RDC staff call to pre-register you prior to your appointment?	Yes
	No

Comments:

Did you feel the pre-registration process expedited your check-in process?	Yes
	No

Comments:

When you came in for your exam, were you greeted by a professional and friendly staff?	Yes
	No

Comments:

If you were kept waiting, was the reason for
the delay explained
to your satisaction?

Yes
No
Was not kept waiting

Comments:

Did the technologist explain the procedures or examinations so you could understand?	Yes
	No

Comments:

Did your technologist make you comfortable during your examination?	Yes
	No

Comments:

Have you seen or heard RDC’s advertisements?	Radio Television Newspaper Yellow Pages Community Health Fairs Don’t remember source
Have you seen or heard RDC’s advertisements?	Yes, please check source below No

Was RDC’s location easy to reach?	Yes
Was RDC’s location easy to reach?	No

Comments:

Are there members of our staff that you wish to give special recognition?

Do you have any suggestions for us?

All comments are reviewed at our monthly Quality Assurance Meetings and appropriate improvements are made to better serve you, our valued patient.
Thank you!